training made easy

for exceptional   customer experiences

every time

Are you ready to have motivated employees who love what they do, support your business dreams and know how to deliver exceptional  customer experiences to everyone who walks through your doors? Don't let that idea overwhelm you!  I have the tools to make this reality easy to achieve, and I want to share them with you.

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Just imagine...

I believe good isn't good enough.  Not for you.  Not for your business.  And definitely not for your customers.  You want excellent! Excellent customer experiences, excellent employees, and customers who rave about you.  It's possible, I promise.

My name is Abby and I'm the face of Tradewinds Learning.  I love facilitating workshops and have been doing it for over fifteen years.  This isn't your boring corporate training.  No way! My workshops are going to get you thinking, learning, and taking action. You'll get a workbook full of activities and questions that will guide you to those big aha moments and focused action steps.  And I'm going to coach you along the way through a variety of videos.  It will be like we're in the room together.  I want you to have as much fun learning as I do writing these programs.  When you're done, you will want to stand up and shout I'm ready to take action!  And you're going to have the plan to do it.

What to expect

What is included

Pick the program that meets your needs!

DELIVERY

You need a new approach to customer experience delivery with the WINDI framework.

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Value: $200.00

Yours for only: $50.00

Savings of $150.00!

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Includes:

• Access to the Tradewinds Learning virtual classroom

• 4 self-paced coaching videos

• Breakdown of the WINDI customer experience delivery model

• Workbook to track your progress and write down all your big ideas

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BONUS

• Invitation to the Tradewinds Excellence Facebook group to ask your questions and keep you on track

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TRAINING & DELIVERY

You're ready to up-level your employee training program and implement the WINDI framework.

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Value: $800.00

Yours for only: $200.00

Savings of $600.00!

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Includes:

• Access to the Tradewinds Learning virtual classroom

• 17 self-paced coaching videos

• Over 10 ways to train and educate your employees

• Step by step guide to implement role play in your training

• Skills assessment to identify your strengths and the strengths of your employees

• The keys to motivating and engaging your employees

• Breakdown of the WINDI customer experience delivery model

• Workbook to track your progress and write down all your big ideas

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BONUS

• Invitation to the Tradewinds Excellence Facebook group to ask your questions and keep you on track

• Find out how you learn best with the Learning Styles quiz

• 4 Easy Tips to Personalize the Customer Experience & Make Your Customer Feel Like Royalty

TRAINING & DELIVERY

PLUS+

It's time to up-level your employee training, the WINDI framework is step one, and you need customized training material.

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Value: $1,200.00

Yours for only: $300.00

Savings of $900.00!

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Includes:

• Access to the Tradewinds Learning virtual classroom

• 17 self-paced coaching videos

• Over 10 ways to train and educate your employees

• Step by step guide to implement role play in your training

• Skills assessment to identify your strengths and the strengths of your employees

• The keys to motivating and engaging your employees

• Breakdown of the WINDI customer experience delivery model

• Workbook to track your progress and write down all your big ideas

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BONUS

• All the bonuses previously listed!

• 30 minute private coaching session to focus your training plan

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