A clear vision & purpose for your business today
What was the dream you had when you started your business? Is this vision still thriving today?
Customers have options today, what makes you unique? How do you stand out in the marketplace
What need do you serve for your customers?
We aren't successful alone, it takes a community for a business to thrive. What is your role in the community?
A robust employee training program & continued recognition for a job well done
How do you train and welcome new employees?
Training isn't just for new employees, what regular training do all your employees receive?
How often do you talk to your employees and offer them feedback on their performance?
How are employees recognized for great work?
A unique & exceptional customer experience
What experience do customers have when interacting with your brand?
Do customers feel happy, strong, pretty, relaxed? What are the emotions your business elicits in it's customers?
What special offers or events do you host to show your customers how much you appreciate them?
Sometimes we experience challenges and bumps in the road with our customers, are you prepared for these?
A dream for what your business will be in the future & a path to get there
What do you want your business to look like in 6 months? A year? 5 years?
Do you know how you are you going to get there?
Each week, are you planning ahead or just flying by the seat of your pants?
We are never in business alone, how are you engaged with the community and your fellow business owners?